Consult with a Doctor or Healthcare Professional

Who is the most appropriate professional for your care?

Please consider what the best options for your healthcare are, based on the urgency of your condition and nature of your ailment.

This may save you time in getting the help you need, and avoid arranging an unnecessary appointment with your Doctor.

Have you tried self-care?

A range of common illnesses such as cold and flu and minor injuries can be treated at home simply by combining a well-stocked medicine cabinet with plenty of rest.

Examples of the ailments best treated by yourself are:

  • Upset stomach
  • Grazed knee
  • Common cold
  • Sore throat
  • Headache
  • Colds & Flu

There is a wide variety of helpful Self Care information and resources which could help you to treat your illness without the need for an appointment:

Get immediate help from your local pharmacy

Visit a pharmacy for healthcare advice without an appointment

Your local pharmacist is able to help with minor cuts, sprains, aches and pains, colds and flu, headaches, rashes, cystitis, *emergency contraceptive (most pharmacies now offer this service) and other common conditions.

Everyone can go to their pharmacist for advice or to buy a medicine for a minor illness or ailment. This is a NHS service. It means that if your pharmacist thinks you need it then they can give you a medicine on the NHS. 

It will also save you making an appointment with your GP simply to get a prescription.

No appointment is necessary and your local pharmacist is open late, is available at weekends and many public holidays.

*Emergency Contraceptive advice is available from the under noted Pharmacies.

Lloyds Pharmacy, 268/272 Glasgow Road, Blantyre, G72 0YL (01698 822500)
Alliance Pharmacy, 66 Victoria Street, Blantyre, G72 0BS (01698 820112)
A&A Gilbride, 275 Main Street, High Blantyre, G72 0ET (01698 829618)

Dental Emergency?

For dental emergencies, call the dentist with whom you are registered. You should receive a recorded message advising you of the arrangements that have been made for emergency cover. If you have not registered with a dentist, please try to do so as soon as possible. Dentist’s can perform an appropriate assessment and advise on necessary intervention including use of any antibiotics.

Advice and information is available by calling the Dental Advice Helpline.

However, if you remain unregistered and you require emergency treatment, you should contact NHS 24 on 111

Dental emergencies are: acute dental pain, facial or oral swelling, bleeding from the mouth or trauma.

Eye Problems ?

Community Optician

Whatever your eye problem your first port of call should be an optometrist. An optometrist is the best person to assess urgent eye problems, check for eye disorders and treat eye conditions. They have the professional training and necessary equipment to assess most eye problems.

Many optometrists are part of the Lanarkshire Eye-health Network Scheme (LENS).

The optometrists who are part of the LENS can offer an appointment and assessment service for any concerns you may have.

If you require further help and advice out of normal working hours, Call NHS 24 on 111, Mon-Fri, 6pm-8am and on weekends & public holidays.

Visit www.nhsinform.scot or call 0800 22 44 88 to find your nearest Community Optician.

Feeling Low, Anxious or Stressed ?

Breathing Space was launched in 2002 to address serious concerns about the mental wellbeing of people in Scotland. The service became a national phoneline in 2004.

Breathing Space complements the work of other phonelines and agencies which are endeavouring to reduce suicide rates in Scotland.

Our advisors come from a range of mental health, counselling and social work backgrounds. There is an equal ratio of male to female advisors, who may be part-time or full-time. Breathing Space is not a volunteer service.

Need help now? Call free on 0800 83 85 87

Need to speak with someone when the surgery is closed?

Call 111

Call 111 when we are closed to speak to an NHS professional on any urgent health or medical issue.

Calls are free from landlines and mobiles.

If you have an emergency please call 999

Medical emergencies can include:

Get immediate help for minor injuries

Use your local minor injuries unit if you need medical treatment or advice which does not need a visit to A&E or a medical appointment.

Some examples of problems they deal with:

  • sprains and strains
  • suspected broken limbs
  • minor head injuries
  • cuts and grazes
  • bites and stings
  • minor scalds and burns
  • ear and throat infections
  • skin infections and rashes
  • eye problems
  • coughs and colds
  • feverish illness in adults
  • feverish illness in children
  • abdominal pain
  • vomiting and diarrhoea
  • emergency contraception

NHS Lanarkshire has the following Minor Injury Units treating minor injuries, there are:

Access is through the A&E reception areas

Self-Referral Services – Help, without going to your GP

NHS Lanarkshire provides a range of health services that you can contact directly for help, without going through your GP.

Our self-referral services give patients a direct route to the health professional best placed to help them.

Get help & advice for musculoskeletal disorders

How this Service Helps

The helpline is operated by the Musculoskeletal Advice and Triage Service (MATS) and is provided by fully trained call operators, nurses and physiotherapists.

This service can help by:

  • finding out if you need to see a doctor
  • providing key information and advice to help with your problem
  • referring you to a physiotherapist or podiatrist if you need it

They can’t:

  • arrange home visits – this should be arranged by your doctor
  • book and manage your physiotherapy appointments

Call 0800 917 9390 (9:00am to 5:00pm, Monday to Friday).Calls are free from landlines and mobiles.

Sexual Health – Information & Advice

Being healthy is about feeling good physically, mentally and emotionally. Being sexually healthy means that we avoid infections, illnesses and take responsibility to ensure that we protect ourselves and others, emotionally and physically.

For information, advice or appointments call 0300 303 0251

(Lines open Monday to Friday 9.00 am to 4.45pm)

Arrange an appointment with a nurse practitioner

The Nurse Practitioner is usually able to assess the situation and in some cases will organise initial blood tests and other investigations prior to arranging a follow up appointment with your doctor.

The nurse practitioners complement the service that we offer to you, our patients. Please be assured that a doctor’s appointment will always be available should you prefer but you may get an earlier appointment if you opt to consult the Nurse Practitioners.

See a Nurse about: blood pressure checks, back pain, chest infection,cough and cold, rash, sore throat, urine infection, cervical smears, dressings, family planning advice, contraceptives, minor injuries and ailments, immunisations, diabetes management, asthma care, COPD (heart) care, smoking cessation, free health checks for 40-70 year olds, travel advice, removal of stitches and clips etc.

Call the surgery on 01698 828868 to arrange an appointment with a nurse and you may be seen more quickly.

Need medical advice or treatment from one of our doctors?

Some patients, often those with complex and long-standing medical problems, may need an appointment with a doctor.

Call the surgery on 01698 828868 to arrange an appointment with a doctor

We'll keep you right

Helping you get the right care, at the right time

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